개인정보 취급방침

The online service site operated by chungchy (hereinafter referred to as "Hand Phonics") considers the personal information of users very important, and we do our best to protect the personal information provided to Hand Phonics online while using Hand Phonics. Hand Phones comply with the 'Telecommunications Secrets Protection Act', 'Telecommunications Business Act', 'Act on Promotion of Information Network Utilization and Information Protection'. Hand Phones informs users of their personal information through the 'Personal Information Processing Policy' what is being done to protect their personal information and what are being taken to protect their personal information.

This 'Personal Information Processing Policy' may vary depending on changes in laws or guidelines regarding personal information protection, or changes in company policy, so please check it frequently when visiting Hand Phonics.

1. consent on personal information collection
2. Purpose of collecting and using personal information
3. Personal information items collected and collection methods of collection
4. Hold and use of personal information collected
5. Sharing and providing collected personal information
6. Items related to user's personal information management (view, correction, deletion, withdrawal of consent, etc.)
7. Operations of Cookie
8. Personal information management of non-members
9. Handing over personal information
10. Technical/administrative measures for the protection of personal information
11. About information protection for children
12. Items on collecting opinions and handling complaints regarding personal information
13. Member of the personal information management manager and the person in charge--Name and contact number
14.Transfer advertising information
15.A duty of high altitude

1.consent on personal information collection

Hand Phones is deemed to have agreed to the collection of personal information by clicking the "I Agree" button or "Cancel" button on the contents of the company's privacy policy or terms of use. If you do not agree to the privacy policy or the terms and conditions, there may be a restriction on the provision of some services by Hand Phones.

2. Purpose of collecting and using personal information

The purpose of the company's personal information collection is to identify users, confirm their intention to use the Hand Phonics service, and provide optimal service to users. Hand Phones collects personal information within a limited scope to provide e-commerce and various other services according to the characteristics and preferences of the users and to solve problems caused by using Hand Phonics' services.

The purpose of collecting and using personal information is as follows.
(1) Name: Collect for user identification.
(2) Member ID and password: Collect them to check the membership status.
(3) E-mail address, phone number, or mobile phone number: Collects for providing details of contract performance after using the service, notifying progress of delivery/payment, event information, receipt of product information, and billing.
(4) Address: Collect the product for delivery according to service use and for sending prizes when winning an event.
(5) Card name, bank account number, and depositor: Collect for refund according to purchase of goods.
(6) Other selections: Collect data to provide personal service.
(7) IPAddress: Collect it to prevent fraudulent and unauthorized use of members.
(8) Speaking: Collect for Speaking activity_ we will ask for permission to access user's computer or device’s microphone.

3. Items of personal information collected and methods of collection

Hand Phonics receives online essential information for providing services when users sign up or order items. The required information that you receive when you sign up as a member is your name, ID, password, email, phone number or mobile phone number. Additional information such as phone number or mobile phone number, address, credit card company name, bank account number, and depositor shall be collected by requesting additional information from users to provide payment, delivery, and refund services when purchasing items.
In addition, you can selectively request personal information input for statistical analysis or prize offering during surveys or event events within Hand Phones, and discard them immediately after the purpose has been achieved. Sensitive personal information that may cause fundamental human rights violations by users is not collected.
In any case, the information you enter is not used for any other purpose other than the purpose of informing the users beforehand, and the information is not leaked outside

4. Hold and use of personal information collected

(1) Personal information collected shall be destroyed immediately upon cancellation of membership registration. However, the member ID, name, and e-mail address can be held for one year from the date of cancellation of the service contract in order to prevent the recurrence of fraudulent use by the defective member.
(2) In the event that an agreement concerning the use of a service is withdrawn under Article 6 of the Consumer Protection Act, such as the ID, name, and e-mail, in accordance with Article 6 of the Enforcement Decree of the same Act, the agreement on the use of the service can be preserved as follows:
1 Marking, Records of Advertising: 6 months
2 Records of contract or withdrawal of subscription, etc. : 5 years
3 Records on Payment and Supply of Goods: 5 years
4 Records on consumer complaint or dispute handling: 3 years
(3) Hand Phonics handles the personal information of users safely and destroys personal information in the following ways to prevent leakage:
1 The personal information printed on a sheet of paper shall be shredded with a shredder or destroyed through incineration.
2 Personal information stored in electronic file form is deleted using a technical method that cannot play the recording.

5. Sharing and providing personal information collected

(1) Hand Phones shall not use the user's personal information for anything other than the Internet service provided by Hand Phones or provide the information to third parties without the user's consent, except the information disclosed through the Internet Service Screen.
Exceptions shall be made in each of the following cases:
① In case there are special provisions in the Act on Real Name Financial Transactions and Confidentiality, the Act on the Utilization and Protection of Credit Information, the Framework Act on Telecommunications, the Telecommunications Business Act, the Local Tax Act, the Consumer Protection Act, the Bank of Korea Act, and the Criminal Procedure Act.
② If necessary for the settlement of charges by service provision
③ In case a particular person is provided in an indistinguishable form as necessary for statistical preparation, academic research, or market research
④ In case the users agree to the disclosure in advance
⑤ In case of violation of the service terms and conditions or operating principles, such as service terms and conditions and other member services posted to Hand Phonics;
⑥ In case there is a request from the investigative agency according to the procedures and methods prescribed in the Act for investigation purposes;
⑦ In case legal action is taken against a person by inflicting mental and material damage on him or her using the services of Hand Phonics.
⑧ If you provide the minimum user information (name, address, phone number or mobile phone number) required for business delivery to the carrier.
(2) Hand Phonics may provide personal information to its affiliates or share it with their affiliates in order to provide better service to users. If personal information is provided or shared, the users will be notified individually about who the affiliates are, why such personal information should be provided or shared, and how to protect or manage it. If the users do not agree, they will not provide or share it with the affiliates or other affiliates. You can also withdraw your consent at any time, even if the user agrees to provide personal information.
(3) If you do not sign up for Hand Phonics and use Hand Phonics' service, the information of the payer and recipient that you entered will not be used for any other purpose other than payment and delivery of goods.

6. Items related to the user's personal information management (view, correction, deletion, withdrawal of consent, etc.)

Hand Phonics can log in to Hand Phones at any time when the users sign up for membership to view, correct or delete the user's personal information in 'My Books' and, if requested by Hand Phonics' personal information management manager, correct or delete it. The member ID, name cannot be corrected or deleted. Other required information, e-mail address, phone number or mobile phone number, can be corrected but cannot be deleted. The users may withdraw their consent to the collection and utilization of personal information through e-mail, telephone, fax or other means, in which case the users must reveal their member ID, name and email address in order to verify the identity.

7. Items on the operation of cookies

Hand Phones uses cookies to store and retrieve information about users from time to time in order to provide users with diverse services. A cookie is a small amount of information that a website server sends to a user's computer browser. Cookies identify your computer, but not you personally.

Purpose of use, such as cookies
Analyze the frequency of access and visit times of members and non-members, identify the users' tastes and interests, track their tracks, and provide target marketing and personal service by identifying the degree of participation in various events and visits.
The user has the option of installing cookies. Therefore, you may allow all cookies by setting options in your web browser, check them whenever they are stored, or refuse to save all cookies.

How to reject cookie settings
To deny cookies settings, you can allow all cookies, check each time you save them, or deny all cookies by selecting the options in your web browser.
Example of setup method (for Internet Explorer): Tools at the top of a web browser > Internet Options > Personal information
However, if you refuse to install cookies, you may have difficulty providing the service.

8. Personal information management of non-members

Hand Phonics also allows non-members to purchase goods and services. Non-member users request only personal information that is essential for delivery, payment, and product delivery. If you make a purchase as a non-member from Hand Phonics, the non-members' information and recipient's information entered by the non-members shall not be used for any other purpose other than for payment and delivery purposes.

9. Technical/Administrative Measures for Privacy

(1) Hand Phonics seeks the following technical measures to ensure safety in order to prevent personal information from being lost, stolen, leaked, tampered with or damaged in handling the user's personal information.
① User's personal information is protected by password. However, since the password of the user is likely to be known to others in many ways, such as using the Internet in public places, it is important to protect it thoroughly. Therefore, users should not leak or provide personal information to others, and should manage their personal information responsibly. Hand Phonics is not responsible for any such password leakage.
② User personal information is protected by password by default, and important data is protected by a separate security function by encrypting files and transmission data.
③ Hand Phonics is taking protective measures with staff to prevent damage caused by computer viruses using vaccines that automatically update new information. If the virus penetrates, it automatically sends a virus-infiltration warning to the workers and automatically treats them.
④ Hand Phonics uses 128Bit SSL encryption algorithms certified by verisign to securely transmit personal information on the network.
⑤ Hand Phones monitor and manage your personal information 24 hours a day by placing an intrusion detection and intrusion prevention system from outside to prevent leakage of your personal information by hackers and others. In case of emergency, all intrusion detection systems and intrusion prevention systems are fully redundant.

(2) Hand Phonics recognizes the importance of protecting users' personal information. To this end, it limits the number of employees who are handling personal information to a minimum. The person in charge of personal information management regularly conducts training for the handling staff and does his best to protect personal information. In addition, the Commission regularly checks the performance and compliance of the employees specified in this policy to correct or improve violations and take other necessary actions.

10. Matters concerning relevant complaints and opinions, personal information.

Hand Phonics operates a customer support office to raise opinions and complaints from users regarding personal information protection. If you give your opinion to the person in charge of personal information management in the customer support office, we will take action as soon as possible to notify you of the processing result. In the event of a dispute between the user and Hand Phonics regarding personal information protection, you can request the government-run Personal Information Violation Reporting Center(www.cyberprivacy.or.kr) to handle the dispute.

- Personal Information Protection Center (http://www.cyberprivacy.or.kr/)
- E-Commerce Mediation Committee (http://www.ecmc.or.kr/).
- The Korea Consumer Agency, (http://www.cpb.or.kr/)

11. Personal information management officer and person in charge-Name and contact number

Hand Phonics is responsible for handling personal information and appoints a person in charge of personal information protection as follows to deal with complaints and remedy damages by the information subjects involved in the processing of personal information.

▶ Personal information protection officer
Name: Donghun Shin
Position: Director of Headquarters
Contact: handphonics@chungchy.com
※ Link to the department in charge of personal information protection.

▶ Department in charge of personal information protection
Department name: ChungChyDotCom international department
Name : Claire Song
Contact : handphonics@chungchy.com
Information subject can contact the personal information protection manager and the responsible department for all personal information protection inquiries, complaint handling, and damage relief related to the service of Hand Phonics.

12. Personal information management officer and person in charge-Name and contact number

13. Transmitting advertising information

(1) Hand Phonics does not transmit for-profit advertising information using electronic transmission media against the user's express rejection.
(2) When sending advertising information to electronic transmission media for online marketing such as product information guidance, Hand Phonics shall follow the provisions of the Telecommunication Network Act.
The title and body sections of advertising information are easily recognized by the user. The following is an example of the method of e-mail.
1 The starting part, such as the title: (Advanced) is displayed.
2 Body column : This section specifies the method for users to easily express their intention to refuse reception, such as the sender's name, e-mail address, phone number, and address.

14. Commitment to the High Level

The contents of the current Privacy Policy will be notified via 'Notices' on the website when additional contents are deleted or modified in accordance with government policy or changes in security technology.